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Appointments

(Tel: 0114 2299835 )

 

 

Morning

Afternoon

Monday

08.30 to 12.30

15.00 to 17.30

Tuesday

08.30 to 12.30

14.30 to 20.00

Wednesday

08.30 to 12.30

14.30 to 17.30

Thursday

08.30 to 12.30

 

Friday

08.30 to 12.30

14.00 to 17.00

 

1st Saturday in every month 09:00 to 12:00.

Tuesday evening and Saturday morning appointments are now available to book on line. You will need a username and password to access the facility which can be obtained in person from reception. The link to on line booking is at the top of this page.

If you think that your problem will take longer than the routine 10 minutes with a doctor to discuss, or you have several unrelated problems, please let the receptionist know so that a longer appointment may be made. Try to see the same doctor to follow-up on a particular problem. 

Always remember to cancel an unwanted appointment as it may be needed by another patient.

Choice of Doctor

You will be registered with the practice and are free to consult any doctor in the practice, although you may need to book some time in advance to see a specific doctor at a time convenient to you. However, as a general rule, we would encourage you to get to know and see one doctor, especially if you have an ongoing medical condition or need a follow-up of some tests or a referral which might have been instigated by a particular doctor. Seeing several different doctors about the same problem can potentially lead to a delay in diagnosis and instigation of the appropriate treatment.

Telephone Consultations 

If you feel you need telephone advice from the doctor or nurse, the most convenient time to telephone is between 10.30 and 11.30.

The receptionists have been asked not to interrupt a doctor if they are with a patient unless your call is urgent; you may therefore be asked to call back or leave a telephone number where your doctor may contact you.

Chaperone Policy

There may be times when you would feel more comfortable with a chaperone in the room during your consultation with the doctor. If this is the case please do not hesitate to ask, your doctor will be happy to arrange this immediately.

Cancelling Appointments

Please arrive in good time and book in at reception. If you cannot attend for your appointment, please let us know as soon as possible in order that your appointment can be offered to another patient. On occasions surgeries can run late because earlier consultations have taken longer than normal or your doctor has been called out to an emergency. We will offer an explanation when this happens and ask for your understanding and patience at such times.

 

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